Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizza-anthonyscoalfired.rest, place an order, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all personal information processed by Anthony's Coal Fired Pizza in connection with our website, online ordering platforms, loyalty programs, marketing communications, and any other services we offer (collectively, the "Services"). This policy has been prepared in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable consumer protection regulations.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We specialize in providing high-quality coal-fired pizza and related food and beverage items to our valued customers. Our contact details are as follows:

For all privacy-related inquiries, including requests to exercise your rights under applicable law, please contact us using the email address provided above or through the contact form available on our website.

2. Information We Collect

We collect several types of information in connection with your use of our Services. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our loyalty rewards program, subscribe to our newsletter, or contact us directly, we may collect personal identification information such as:

• Full name
• Email address
• Phone number
• Mailing and delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password (for account access)
• Payment information (credit/debit card details processed through secure third-party payment processors)

2.2 Order and Transaction Information

When you place an order through our website or participate in promotions, we collect details related to those transactions, including:

• Items ordered and order history
• Order preferences and customizations
• Purchase amounts and payment method type (not full card numbers)
• Delivery instructions and special requests
• Loyalty program activity, points, and redemption history

2.3 Usage Data and Analytics Information

When you visit our website, we automatically collect certain technical and behavioral information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that directed you to our website)
• Clickstream data and navigation paths
• Date and time of your visit
• Geographic location data (at the city or region level, derived from IP address)

2.4 Device Information

We may collect information about the device you use to access our Services, including:

• Device type (desktop, mobile, tablet)
• Device identifiers
• Mobile network information
• Screen resolution and display preferences

2.5 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. Please refer to Section 8 of this Privacy Policy for detailed information about our use of cookies and your choices in this regard.

2.6 Communications and Feedback

If you contact us by email, phone, or through any contact form or feedback mechanism on our website, we may collect:

• The content of your messages or inquiries
• Your contact details provided during the communication
• Records of correspondence
• Customer satisfaction survey responses
• Reviews and ratings you submit

2.7 Information from Third Parties

We may also receive information about you from third-party sources, including social media platforms (if you interact with us on social media or log in using a social media account), third-party delivery partners, analytics providers, advertising networks, and public databases, in accordance with their respective privacy policies and applicable law.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders and deliveries
• Create and manage your customer account
• Administer our loyalty and rewards program
• Process payments and prevent fraudulent transactions
• Provide customer support and respond to your inquiries
• Send order confirmations, receipts, and delivery updates

3.2 Improve and Personalize Our Services

• Analyze usage trends and customer preferences to improve our menu and services
• Personalize your experience on our website and in our communications
• Develop new features, menu items, and promotional offers
• Conduct internal research, analytics, and quality assurance
• Test and troubleshoot technical issues on our platform

3.3 Marketing and Promotional Communications

• Send promotional emails, newsletters, special offers, and news about Anthony's Coal Fired Pizza, subject to your communication preferences
• Deliver targeted advertising based on your interests and browsing behavior (on our website and through third-party advertising networks)
• Notify you of loyalty program rewards, birthday offers, and exclusive deals
• Conduct sweepstakes, contests, surveys, and other promotions

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, by contacting us at [email protected], or by updating your account preferences. Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account and orders.

3.4 Legal Compliance and Safety

• Comply with applicable federal and state laws and regulations
• Respond to lawful requests from government authorities and law enforcement
• Enforce our Terms of Service and other applicable policies
• Protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, and the public
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities

4. How We Share Your Information

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. However, we may share your information with certain trusted third parties in the following circumstances:

4.1 Service Providers

We engage third-party companies and individuals to perform services on our behalf, including:

• Payment processors — to securely process credit and debit card transactions
• Delivery and logistics partners — to fulfill and deliver your food orders
• Email and marketing service providers — to send promotional and transactional emails
• Analytics providers — such as Google Analytics, to analyze website traffic and usage patterns
• Cloud hosting and IT infrastructure providers — to store and manage our data securely
• Customer support platforms — to manage and respond to customer inquiries
• Loyalty program administrators — to manage reward points and redemptions

These service providers are contractually obligated to use your information only as necessary to provide the requested services to us and are prohibited from using your information for their own independent purposes. They are required to implement appropriate security measures to protect your information.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if any such change in ownership occurs and your data is subject to a different privacy policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with a legal obligation or judicial process; (b) protect and defend the rights or property of Anthony's Coal Fired Pizza; (c) act in urgent circumstances to protect the personal safety of users or the public; or (d) protect against legal liability.

4.4 With Your Consent

We may share your personal information with additional third parties when we have your explicit consent to do so, which you may provide at the time of collection or through your account settings.

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information — which cannot reasonably be used to identify you — with business partners, industry analysts, researchers, and advertisers for various purposes including improving our services, conducting research, and for marketing and advertising purposes.

5. Data Security

Anthony's Coal Fired Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your browser and our website is protected using SSL/TLS encryption (HTTPS protocol).
• Secure Payment Processing: We do not store full credit or debit card numbers on our servers. Payment transactions are processed by PCI DSS-compliant third-party payment processors.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who need access to perform their job functions. All personnel with access to personal data are trained on data security and privacy practices.
• Regular Security Assessments: We conduct periodic reviews of our data collection, storage, and processing practices and security measures to guard against unauthorized access.
• Password Protection: Customer account passwords are stored using industry-standard hashing techniques and are never stored in plain text.
• Incident Response: We maintain a data breach response plan to quickly identify and respond to potential security incidents and to notify affected individuals as required by applicable law.

Despite our best efforts, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The specific retention periods we apply are as follows:

When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal procedures. If deletion is not immediately possible (for example, because your data is stored in backup archives), we will isolate your data from further processing until deletion is possible.

7. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Access: You have the right to request a copy of the specific pieces of personal information we hold about you.
• Right to Deletion: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., where retention is required for legal compliance or to complete a transaction).
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information with third parties for cross-context behavioral advertising. We do not sell personal information in the traditional sense; however, to the extent our use of third-party analytics or advertising cookies constitutes "sharing" under CPRA, you may opt out through our Cookie Preferences tool.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only those uses permitted by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you a different price, or provide you with a lower quality of service because you exercised your rights.

To submit a verifiable consumer request under the CCPA/CPRA, please contact us at [email protected]. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf, subject to verification requirements.

7.2 Rights for All U.S. Residents

Regardless of your state of residence, we offer all users the following general privacy rights:

• Access and Correction: You may access and update certain personal information through your account settings, or by contacting us directly.
• Opt Out of Marketing: You may unsubscribe from our marketing emails at any time using the unsubscribe link included in each email.
• Account Closure: You may request the closure of your account by contacting us. Following closure, we will retain your data only as required by applicable law or legitimate business purposes.
• Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of the rights described above, please submit a written request to [email protected]. We will respond to verifiable requests within 45 days, or as otherwise required by applicable law. If we need additional time, we will inform you of the reason and extension period in writing.

8. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. This section provides a summary of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, understand how you use our website, and improve your experience on future visits. In addition to cookies, we may use web beacons, pixel tags, local storage, and other tracking technologies for similar purposes.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core features such as page navigation, access to secure areas, and the shopping cart. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages received. This information helps us improve how our website functions. We may use Google Analytics and similar tools for this purpose.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred location, language, or saved items) and provide enhanced, more personal features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They may be placed by third-party advertising networks with our permission.

8.3 Managing Your Cookie Preferences

You can manage your cookie preferences at any time through our Cookie Preferences tool available on our website. You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your overall user experience. For more information about how to manage cookies through your browser, please visit your browser's help documentation.

For detailed information about the specific cookies we use, their purposes, and their retention periods, please review our full Cookie Policy available on our website.

9. Children's Privacy

Anthony's Coal Fired Pizza does not direct its website or Services to children under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon confirmation, we will take steps to promptly delete the child's personal information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA) and its regulations. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will delete such information as quickly as possible.

10. International Data Transfers

Anthony's Coal Fired Pizza is headquartered in the United States, and our Services are primarily intended for users located within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Services and providing us with your personal information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy. We take appropriate steps to ensure that your information receives an adequate level of protection wherever it is processed and that all transfers are made in compliance with applicable law.

If you are a resident of a jurisdiction with specific data transfer requirements, such as the European Economic Area (EEA) or the United Kingdom, and you have questions about the legal mechanisms used to transfer your data internationally, please contact us at [email protected].

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, and services that are not operated or controlled by Anthony's Coal Fired Pizza. These may include social media platforms, delivery partner websites, and other external resources. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices or the content they display.

We strongly encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. The inclusion of a link to a third-party website on our site does not constitute our endorsement of that website or its privacy practices.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to browser DNT signals. However, you may manage your tracking preferences through our Cookie Preferences tool and through your browser's cookie settings.

13. How to File a Privacy Complaint

We are committed to resolving any complaints about our collection or use of your personal information. If you have a privacy concern or wish to report a potential privacy violation, we encourage you to contact us first so that we may address your concern directly.

13.1 Contact Us First

Please direct your privacy complaint or inquiry to our privacy team at:

• Email: [email protected]
• Website: pizza-anthonyscoalfired.rest

We will investigate your complaint and respond within a reasonable timeframe, typically within 30 days of receipt.

13.2 Regulatory Authorities

If you are a resident of California and are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office. Contact information for these authorities is as follows:

• California Privacy Protection Agency (CPPA): cppa.ca.gov
• California Attorney General's Office: oag.ca.gov/privacy

For residents of other states, you may contact the relevant state Attorney General's office or consumer protection agency in your state. For federal matters related to unfair or deceptive trade practices, you may contact the Federal Trade Commission (FTC) at ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the revised Privacy Policy on this page with a new "Last Updated" date at the top
• Sending an email notification to the email address associated with your account (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us using the information below. We are happy to assist you and are committed to responding to your inquiries in a timely manner.